Overview
- Viral footage shows a humanoid at a Haidilao location knocking over dishes and flailing as employees struggle to restrain it.
- Haidilao said the robot at its Cupertino site was brought closer to a table at a guest’s request, and the limited space affected its movement.
- News outlets note they have not independently verified the clip, which has circulated with conflicting location labels including San Jose and China.
- Three staff members are seen holding the robot by a neck strap and pulling it away from diners, with no injuries reported.
- The episode intensified calls for obvious emergency stop controls and clearer staff procedures for consumer-facing robots.