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Gurugram Lift Malfunction Prompts Audits After Viral Video

The lift stays shut pending clearance from the Chief Electrical Inspector.

Overview

  • At Paras Irene in Sector 70A, a lift malfunction shattered interior glass around a priest, who residents and the RWA say was unharmed.
  • CCTV of the event spread online, with some posts claiming a free fall and hospitalisation, but the RWA says the car only jerked and the priest left on his bike.
  • The Residents’ Welfare Association asked ThyssenKrupp to audit all 21 lifts, informed the Chief Electrical Inspector, and kept the repaired car closed pending official clearance.
  • ThyssenKrupp told the RWA it will investigate and suggest fixes and acknowledged earlier bracket issues, while giving no timeline for a full remedy.
  • The decade-old complex has drawn repeated upkeep complaints from residents, and fresh audits due within about a week could drive broader repairs across the towers.