Gujarat Launches Sugam Digital Gujarat to Put 20 Key Services Fully Online

Overview

• Chief Minister Bhupendra Patel formally launched the initiative in Gandhinagar, following Monday’s announcement that set out the first phase and its scope.
• The rollout covers five departments and moves routine tasks like caste and income certificates, EWS and non‑creamy layer proof, ration‑card changes, certified copies, and ready affidavits onto the Digital Gujarat portal.
• Core tools now include Aadhaar authentication, API checks against government records, DigiLocker for documents, eSign for approvals, QR‑coded certificates for instant verification, WhatsApp delivery, and UPI payments.
• The government says these services account for about 87 lakh of the 1.20 crore applications the portal handles each year, with simplified forms and data reuse meant to reduce queues and shorten processing time.
• Officials frame this as an initial step, with only about 4% of services fully digital today and plans to add more services and develop Gujarati‑language AI models for deeper cross‑department integration.