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Guest Files Suit Over Slip at Disney’s Riviera Resort

The complaint alleges water repeatedly pooled near a drinking fountain and caused serious, ongoing injuries that the plaintiff says require surgery.

Overview

  • A guest filed a negligence lawsuit naming Disney’s Riviera Resort after she says she slipped on accumulated water and fell during a character breakfast, a June 28, 2024 incident detailed in court records.
  • The complaint says she hit her head, neck, back and shoulder and now suffers orthopedic, neurologic, cognitive and neuropsychological symptoms and has been recommended for shoulder surgery.
  • The suit argues the water pooled regularly next to a drinking fountain in a high-traffic interior hallway and that resort staff failed to inspect, remove the hazard, or warn guests.
  • The plaintiff is seeking more than $50,000 in damages and the case is currently pending in Orange County court with no public response from Disney reported in these filings.
  • Reporting places this filing alongside other recent guest-injury lawsuits at Walt Disney World, a pattern in which Disney has previously disputed claims by saying guests failed to exercise reasonable care.