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Grammarly CEO Defends Scrapped ‘Expert Review’ as Attribution, Not Impersonation

The dispute spotlights murky rules for using real names in AI products.

Overview

  • On The Verge’s Decoder, Superhuman CEO Shishir Mehrotra said the class-action claims are baseless and argued the feature only credited sources.
  • He apologized for the rollout, called the tool not a good feature, and said it was removed after eight months because it was not popular.
  • Expert Review presented AI editing tips as inspired by named writers like Stephen King and Carl Sagan, and the interface showed check marks next to their names.
  • Journalists and authors objected to the use of their names without consent, and Julia Angwin filed a class-action lawsuit in federal court in New York.
  • Superhuman disabled the feature and says it will redesign how it references experts, highlighting confusion over names, likeness, and copyrights when AI mimics real voices.