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Gig Workers Sue Timy in Tokyo Over Last-Minute Shift Cancellations

The case could test whether spot‑work platforms can be held liable for last‑minute cancellations.

Overview

  • The lawsuit, filed Tuesday at the Tokyo District Court, seeks about ¥3.12 million, including about ¥1.02 million for unpaid wages and transport costs.
  • The nine plaintiffs say employers canceled 135 matched shifts arranged through the Timy app between October 2021 and March 2026.
  • The workers, ages 20s to 60s from Tokyo and four neighboring prefectures, report lost pay and out-of-pocket travel after cancellations just before start times.
  • They argue a job match on the app creates an employment contract and claim Timy failed a duty to prevent illegal last‑minute cancellations.
  • Timy said it has not received the complaint and will respond after confirming the facts, while the plaintiffs’ lawyer frames the filing as Japan’s first test of platform liability for single‑shift work.