Overview
- DHL spokesperson Jens-Uwe Hogardt confirms a recent surge in fraudulent pickup notices that look authentic but route victims to look‑alike pages.
- The Lower Saxony state police (LKA) also flags counterfeit bank letters with QR codes, showing the tactic extends beyond parcel scams.
- Authentic DHL cards typically do not include a QR code and instead show a printed receipt with the recipient’s name, tracking number and the pickup location.
- Authorities and consumer outlets urge tracking only via the official DHL website or app, avoiding unknown QR scans, and reporting incidents to police and DHL.
- Guidance advises immediate password changes and bank notifications if data were entered, as criminals exploit the holiday parcel rush to increase hits.