Overview
- Households report professionally produced letters that claim a new EuroJackpot play‑pool membership and announce a €79 SEPA debit, sometimes with a stated minimum term and a partially redacted IBAN.
- The sender identifies as DerKundenClub and now lists an address in Petrich, Bulgaria, after earlier references to the UK, indicating a mobile cross‑border operation.
- Consumer advice centers in multiple German states have received numerous inquiries and have issued coordinated warnings about the mailings.
- Officials say no payment is owed without consent, advising recipients to dispute the demand by email to info@derkundenclub.com or info@derkundenclub24.com, avoid granting any SEPA mandate, and refrain from sharing more data.
- Banks can reverse unauthorized direct debits within eight weeks, with up to 13 months available in suspected fraud cases, and the source of victims’ bank details remains unclear.