Overview
- King posted, then deleted, an Instagram video saying her business-class seat labeled “window” had no actual window, recounting that a flight attendant acknowledged the issue.
- She was flying United flight UA441 from Maui to Newark on January 3 on a Boeing 767-300ER, a configuration where some window-side Polaris seats are misaligned from actual windows.
- Coverage links the incident to a 2025 class-action lawsuit over windowless “window” seats, with United seeking dismissal by arguing the term refers to seat position next to the cabin wall rather than a promised view.
- People reported United did not immediately respond to a request for comment about King’s complaint.
- The episode drew online ridicule and renewed calls for clearer seat information, with frequent-flyer sites pointing travelers to seat-map tools such as AeroLOPA to spot missing windows.