Overview
- Multiple witnesses said staff barred entry to the cremation area or closed curtains and told families to return later for ashes at the Cementerio Parque El Salvador in Santovenia.
- One son testified he collected and later scattered his father's ashes, while the defense claimed the urn remains at company facilities, creating a direct evidentiary dispute.
- Several relatives told the court they will seek moral and material compensation if coffin substitutions and unlawful enrichment are proven.
- Families described being routed to the company through Patria Hispana or Ocaso policies and choosing from limited coffin models specified in their insurance.
- With former owner Ignacio M. A. deceased, a witness urged that responsibility fall to his children if the court confirms a swindle.