Overview
- Fukuoka Bank, which disclosed the case Friday, said a MetLife employee on temporary assignment emailed parts of customer insurance records to MetLife.
- The bank said the data included the names of 1,052 individual policyholders and 45 companies, and it did not include addresses, phone numbers, or bank account details.
- According to the bank, the secondee scanned printed materials and sent them in three batches between December 2023 and April 2024.
- MetLife notified Fukuoka Bank in late January 2026, and both sides say they have found no evidence the information left MetLife’s systems.
- Reports note a similar incident at Hiroshima Bank, putting fresh attention on how Japanese financial firms oversee secondees and restrict internal transfers of customer information.