Overview
- StubHub, which the FTC said filed a proposed deal Thursday in New York federal court, agreed to pay $10 million that the agency plans to return to affected buyers as refunds.
- The FTC alleges the site broke its Rule on Unfair or Deceptive Fees by showing ticket listings without the full, upfront price that includes all mandatory fees.
- Regulators say the noncompliant displays occurred over three days in May 2025 around the NFL schedule release, and they accuse StubHub of slow‑walking fixes to keep a competitive edge during a high‑traffic event.
- StubHub says it strongly disagrees with the FTC’s view, calls the issue limited to a short window, fixed its displays after a May 14, 2025 warning, and is refunding part of buyers’ fees.
- The proposed order would require more prominent total‑price displays, and it follows earlier FTC actions against Ticketmaster/Live Nation and a Maryland broker, with court approval still pending.