Overview
- FSSAI served a formal notice to IRCTC after a passenger‑shot video went viral showing plates and cutlery stored and allegedly washed in the toilet area of train 12223 LTT‑ERS Duronto Express.
- The regulator called the practice highly objectionable because washing or storing food‑contact items near toilets increases the risk of contamination under food‑safety rules.
- FSSAI has asked IRCTC for an immediate factual reply and cited Schedule 4 of the Food Safety and Standards regulations, which requires hygienic handling and washing of utensils.
- Media reports say the footage has not been independently verified and IRCTC had not publicly responded to the notice at the time of reporting.
- The incident exposes gaps in onboard catering oversight for contracted staff and could prompt tighter inspections, corrective measures, and reputational pressure on IRCTC and its suppliers.