Overview
- French airports said pre‑registration kiosks for the EU Entry/Exit System are not working, so border police are taking fingerprints and photos at booths and sometimes suspending checks to clear queues.
- Travellers have faced long lines and missed flights, including a Marseille incident where dozens did not board after passport control bottlenecks, with Italian hubs such as Rome Fiumicino and Milan airports also reporting hours‑long waits.
- The UK Foreign Office updated its Portugal guidance on Monday, advising travellers they can use the EU’s Travel to Europe app to complete an entry questionnaire in advance to help speed border checks.
- TUI is sending a dedicated pre‑departure email nine days before travel, posting live app and SMS alerts about likely waits, and monitoring airport performance so customers know to allow extra time without missing transfers.
- Greece has exempted British passport holders from biometric registration, Jet2 has urged a wider pause on EES checks until systems work, and EU rules still require full implementation by September with ETIAS due to follow from Autumn 2026.