Overview
- Just over 1.2 million supplier‑requested actions for unpaid bills were recorded in 2025, down 3.7% from 2024, the national energy mediator reports.
- Interventions encompass remote power reductions, electricity disconnections, and suspensions of natural‑gas supply.
- Since 2019, total interventions have risen 79% as remote throttling has increased 3.5‑fold, while electricity cut‑offs have fallen 48.7% and dropped 30% year over year.
- Mediator Bernard Doroszczuk says suppliers are more willing to avoid cutting power and renews a call to outlaw cut‑offs, coupled with reform of the chèque énergie, including simpler automatic allocation.
- The mediator’s latest barometer finds 36% of households struggled to pay energy bills over the past year, a trend tied to post‑pandemic strains and global price shocks after Russia’s invasion of Ukraine.