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France Forces Volotea to Stop Post‑Purchase Ticket Price Increases

The DGCCRF said the move enforces EU price‑disclosure rules and sets a clear limit on fuel‑linked fare changes after sale.

Overview

  • France’s fraud authority (DGCCRF) issued an injunction on Friday ordering Volotea to stop adjusting ticket prices after purchase and warned of a €3,000‑per‑day fine for non‑compliance.
  • Volotea complied with the injunction and suspended the so‑called “engagement de voyage équitable” that let the airline raise or refund fares after payment.
  • The March scheme tied price changes to Brent crude thresholds, charged customers up to €14 at check‑in, offered refunds below $65 per barrel and raised fares above $75; the carrier said 97% of affected customers paid the supplement.
  • The DGCCRF relied on article 23 of EU Regulation 1008/2008 for its decision, echoing an earlier European Commission finding in May that the practice breached EU pricing and information rules.
  • The order creates a national enforcement precedent that may curb similar after‑sale, fuel‑linked pricing experiments by other carriers and strengthens consumer protections on airline fares.