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Firefighters Rescue Two Window Cleaners From Stuck Gondola at Commerzbank Tower

A specialized heights team used a newly acquired battery winch to haul both workers to the roof, demonstrating how training and gear controlled a wind-driven emergency.

Overview

  • On Thursday the gondola used for façade cleaning became immobile at about 200–240 meters on the Commerzbank Tower after a technical malfunction left two workers trapped.
  • Frankfurt’s Berufsfeuerwehr dispatched 24 crew members, including five specially trained heights rescuers, who chose to pull the workers up about eleven floors rather than lower them down.
  • Rescuers used rope-and-winch techniques and for the first time in an operational rescue deployed a newly acquired battery (akku) winch to speed the extraction.
  • Strong gusts blew the gondola as much as eight meters away from the façade and caused it to strike the building, creating a brief high-risk situation for rescuers before they were secured.
  • Both workers were brought to safety uninjured, the defective gondola was recovered to the roof by a company technician, the façade was inspected with a drone and no damage was found after a roughly 90-minute operation.