Overview
- A blaze close to Rotterdam Centraal caused a major power outage that has disrupted rail operations in and around Rotterdam and forced Eurostar to cancel direct stops at Amsterdam and Rotterdam.
- Eurostar has advised customers not to travel to or from the Netherlands and set a provisional disruption window through at least Friday 3 July while running most trains only between London and Brussels.
- A small number of trains are being rerouted to Amsterdam via alternative lines with no stops at Schiphol or Rotterdam and with longer journey times and reduced seat availability.
- Affected passengers are being offered free exchanges, e‑vouchers valid for 12 months, or full refunds and have three months to make a claim under Eurostar’s disruption policy.
- Local reports say power may be restored on the evening of 2 July but uncertainty over whether the fire damaged a cable duct or a substation means services will only return once repair teams confirm safe and stable infrastructure.