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FIFA Defends ‘Indicative’ World Cup Ticket Maps as Fans Decry Misleading Seat Assignments

The flap underscores a mismatch in which category pricing collides with seat-by-seat expectations.

Overview

  • A report cited by GOAL says many Category 1 buyers were shown maps that implied prime sideline views yet later received seats in corners or behind the goals.
  • FIFA sells tickets by pricing tier rather than exact seat selection, which can place two Category 1 buyers in very different parts of a stadium.
  • FIFA told GOAL the maps were only guidance, said category zones shifted after supporter sections were set, and noted that the current sales phase lets buyers pick specific seats.
  • Fans also point to prized sideline areas going to hospitality and sponsors, with official packages listed by On Location from about $2,000 to more than $70,000.
  • Frustration has grown over affordability as GOAL reports tickets for the final reaching about $10,990 and buyers raise complaints about the lottery process.