Overview
- The FCC proposed a public Robocall Scorecard and opened a comment docket on Sept. 2, 2026 to seek input on principles, metric categories, scope and data sources.
- The proposal would combine conduct-based measures of what providers do and outcome-based measures of results, such as reductions in illegal robocalls and rates of legitimate-call blocking.
- The scorecard would target domestic retail voice providers, including wireless, wireline and VoIP companies, while the agency is asking whether to focus on larger carriers or exclude small and regional networks.
- On the same day the notice was released the FCC removed 14 providers from the Robocall Mitigation Database, a move that can block their traffic from U.S. networks and signals the agency will pair transparency with enforcement.
- The FCC flagged using federal and third-party sources for ratings—Robocall Mitigation Database filings, FCC and FTC complaint records, Industry Traceback Group data—and warned results will need disclosures about data limits to avoid unfairly penalizing providers.