Overview
- Two case files are now open in Pesaro: one for the disappearance reported by the daughter and a second driven by about 20 client complaints over incomplete travel arrangements.
- Antonella Ago, 63, who runs Il vicolo dei viaggi in central Fano, has been unreachable since early January and her shuttered office was found with lights off.
- Clients say they paid for upcoming trips but lack necessary documents, including a woman who reports roughly €6,000 paid for a Vietnam group tour scheduled for January 11–26 from Milan.
- Carabinieri state a voluntary departure is possible but no scenario is excluded as investigations continue.
- The daughter told investigators her mother left her phone at home, complicating location checks, and a Japan promo post on January 7 likely had been pre‑scheduled, which may have delayed alarm.