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EU Opens Formal DSA Case Against Shein Over Platform Design, Recommenders and Illegal Goods

Ireland's digital regulator will coordinate the priority inquiry under the Commission's enforcement powers.

Overview

  • The investigation focuses on engagement features such as points or rewards that may encourage compulsive use.
  • Officials will assess whether Shein discloses key parameters of its recommendation systems and offers a non‑profiling option as required by the DSA.
  • Authorities are examining possible listings of illegal goods, including inflatable dolls with childlike appearances.
  • The formal proceeding enables the Commission to collect evidence, issue information requests, conduct monitoring and adopt countermeasures or find non‑compliance.
  • Coimisiún na Meán is the national coordinator due to Shein's Dublin base, and the process has no fixed deadline, with the company able to propose remedial commitments.