Particle.news
Download on the App Store

EU Clarifies Air Passenger Rights Over Jet Fuel Supply Risks

The guidance keeps refunds intact, with compensation due except when a carrier proves a local fuel shortage.

Overview

  • EU regulators, in guidance issued Friday, set out how airlines must handle cancellations linked to possible jet fuel supply problems.
  • Passengers keep core rights to a refund, a rebooking option, airport care and cash compensation unless the airline shows an actual fuel shortage at the airport.
  • High fuel prices do not count as an extraordinary circumstance, so cancellations for cost reasons still trigger compensation under EU rules.
  • Airlines cannot raise the price of tickets already bought to pass on fuel costs, while package-holiday organizers may lift prices by up to 8% if the contract allows and customers get at least 20 days’ notice.
  • To keep flights running, the EU okayed temporary use of U.S. Jet A where safe, signaled case‑by‑case relief from the ReFuelEU 90% refueling rule and slot usage in proven supply pinch points, and said current EU fuel supply looks stable but could worsen if Gulf routes stay constrained.