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EU Biometric Border System Triggers Long Queues and Could Take Up to Two Years to Stabilise

Widespread kiosk faults, repeated biometric re‑enrolment and uneven staffing are lengthening checks and prompting urgent industry calls for temporary relief before the summer peak.

Overview

  • The Entry/Exit System (EES) became fully operational across the Schengen Area on April 10, 2026 and replaces passport stamping with a first‑time biometric enrolment that stores fingerprints and a facial image for three years.
  • Since the April rollout, major airports and border crossings have reported long queues, technical failures and isolated incidents of missed flights as some border points repeatedly re‑collect biometrics instead of using existing enrolments.
  • Frontex deputy director Uku Sarekanno said some member states are struggling with the system and estimated it may take one to two years for EES to stabilise.
  • Industry groups including IATA, ACI Europe and WTTC warn delays could reach three to six hours during peak periods and are urging wider use of the EU’s temporary suspension rules, more staffing and extra kiosks to limit disruption.
  • Travelers are advised to use the EU pre‑registration app, allow extra time at airports and expect uneven experiences this summer while tourism bodies warn prolonged delays could dent visitor spending and destination reputations.