Overview
- The ride reopened on February 12 after a months-long refurbishment that swapped projection-mapped faces for A-1000 physical-face animatronics.
- Viral footage posted on February 24 shows the Elsa figure freezing mid-performance with a vibrating arm and mouth stuck open during the signature scene.
- Guests report Olaf appearing in B-mode or missing, Anna and Kristoff moving out of sync with audio, and frequent system reboots that back up Lightning Lane.
- Coverage links the issues to known A-1000 sensitivities, where protective sensors can shut figures down, recalling reliability problems seen at Tiana’s Bayou Adventure in 2024.
- The disruptions are affecting EPCOT operations heading into spring break, and commentators question maintenance readiness as Disney advances a technology-heavy parks investment plan.