Overview
- Emirates SkyCargo has set up a dedicated UAE-based unit that now manages all pet transport bookings originating in the country.
- The team operates under the Emirates Pets product and follows IATA Live Animal Regulations, using temperature-controlled Dubai facilities for handling.
- Animals receive priority care with last-on, first-off loading, a required six-hour transit window for feeding and exercise, and custom vehicles for transfers.
- Customers follow a four-step workflow that includes a tentative booking, a quote based on the crate’s chargeable weight, document submission at least 72 hours before departure, and handover with payment.
- Bookings are limited to outbound UAE travel, with support via SkyCargoPets@emirates.com or +971 600 566 661, and Skywards members can cut air freight costs by up to 50% using Cash+Miles on relocations.