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EmergencyWA Restored After Data Failure During WA Bushfires

Authorities say a data-processing failure triggered the blackout.

Overview

  • The state’s website and app stopped displaying warnings about 12:15pm Monday and were restored by about 3:15pm, according to DFES.
  • DFES attributed the outage to a data-processing error and said the software provider has been asked to prevent a repeat.
  • While the site was down, residents were directed to ABC radio, 13DFES and DFES social media; push notifications, Facebook posts and media emails continued.
  • Several emergency warnings were later downgraded to watch-and-act, with no property damage reported, though the Warradarge fire burned about 7,000 hectares and closed sections of Brand Highway.
  • Storms that sparked or complicated some fires cut power to as many as 115,000 customers; more than 104,000 have been restored and roughly 12,000 remain without supply.