Overview
- Smoke alarms at the Neptune Resort in Broadbeach triggered an emergency response after a fire began in the bedroom of a level-three apartment and was contained to that unit.
- Fire crews from Surfers Paradise Fire and Rescue deployed four teams with about 20 firefighters to evacuate the mixed holiday and residential building and to put out the flames.
- Crews removed an elderly woman from the heavily smoke‑logged unit; she has died and six other people were treated at the scene with one taken to Gold Coast University Hospital.
- Police and fire investigators have preserved the apartment and declared a crime scene as they probe the circumstances of the fire and gather forensic evidence.
- The incident highlights risks to residents and visitors in mixed-use high‑rises and could prompt safety checks or further public guidance while investigators work to determine the cause.