Overview
- The London‑Southend to Málaga service, flight U27008, faced a weight limit issue on April 11 that the captain said would prevent takeoff from the short runway in the day’s conditions.
- After an announcement seeking volunteers, five passengers agreed to leave the aircraft, which allowed the plane to depart about 20 minutes late.
- EasyJet said the restriction was due to the runway length and weather, and it described the offloading as a safety measure used when limits are exceeded.
- The airline provided free transport to London Gatwick for the five customers, rebooked them to Málaga the same day, and confirmed they received compensation.
- Guidance cited from the UK Civil Aviation Authority says passengers in such disruptions are typically due £175 to £350, and reports noted no broader regulatory action.