Overview
- Flight EZY517 from Liverpool landed at the Isle of Man on December 14 but passengers remained onboard for over an hour and a half before the captain announced a return to Liverpool.
- EasyJet said the flight was cancelled after returning because weather conditions were not expected to improve, and the airline issued an apology.
- The carrier offered affected customers rebooking or a refund, with hotel accommodation and meals available for those who needed them.
- Isle of Man Airport said variable winds affected flights differently, with some services cancelled or diverted, and confirmed its ground handler Menzies could not safely deploy stairs under established limits.
- A passenger described distress onboard, including a reported panic attack, and said travelers had to arrange onward plans themselves after arriving back in Liverpool.