Overview
- A new study reported Monday found 99.7% of passengers at East Midlands Airport clear pre-flight security in under 15 minutes.
- The airport says a full security-hall overhaul and installation of next-generation scanners have cut screening times and smoothed passenger flow.
- East Midlands recorded an average delay of 11 minutes 48 seconds last year, the fourth-lowest among UK airports, and posted a 90.4% on-time departure rate in the busiest early-morning wave.
- Mike Grimes, the airport’s customer services and planning director, praised staff for delivering the faster experience and higher customer recommendation rates.
- The terminal’s compact layout helps speed processing but offers fewer shops and dining options than larger airports, a trade-off that may sway travellers who value speed over amenities.