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DoorDash Deactivates Dasher After Posts Claiming Cancellations of DHS Orders

The company said it removed the account as policy enforcement and characterized intentional cancellations that divert meals as theft.

Overview

  • A Threads account using the handle nixxslingerland posted that the driver repeatedly canceled orders bound for a Buffalo-area DHS detention facility and donated the food, and Libs of TikTok reposted screenshots on July 8 that brought the matter to public attention.
  • DoorDash confirmed it deactivated the Dasher’s account and said misusing the platform’s safety-unassign feature to cancel or redirect orders based on destination violates its Community Guidelines and Platform Access Policy.
  • DoorDash also told reporters the individual was abusive to a support agent when the company tried to address the report, which DoorDash called a separate policy breach.
  • Local authorities said they have no theft complaints tied to the incident and the Department of Homeland Security referred reporters to DoorDash, so the issue has been handled through platform enforcement rather than criminal charges so far.
  • The case highlights how social-media amplification can prompt quick platform action, raises questions about how companies police independent contractors, and sits within broader debates over immigration enforcement in the Buffalo/Batavia area.