Overview
- A DoorDash spokesperson told TechCrunch the implicated Dasher’s account was permanently removed and the customer was made whole.
- The case gained attention after Austin resident Byrne Hobart posted that his order was marked delivered with an AI-generated image resembling his front door.
- Another Austin customer reported the same experience in Hobart’s thread, naming the same driver display name.
- Hobart suggested a hacked or jailbroken device and access to prior delivery photos as a possible method, though the technical details remain unconfirmed.
- DoorDash reiterated its zero-tolerance stance on fraud and said it uses technology plus human review to detect abuse, as coverage noted ongoing public skepticism of the viral post.