Overview
- City officials announced the agreement on Tuesday, Sept. 22, 2026, resolving a DCWP probe that found DoorDash underpaid or delayed payments to hundreds of thousands of delivery workers.
- The $131.5 million breaks into roughly $83 million to settle a dispute over calculating on‑call or standby time, $12.3 million to make missed or late payments to workers, and about $16.7 million in civil penalties.
- About 264,000 Dashers are eligible for payments and DoorDash says many affected workers will be contacted in the coming weeks to receive at least the guaranteed minimum amounts.
- DoorDash acknowledged payment mistakes caused by technical bugs, complex multi‑stop or cross‑boundary deliveries, and inaccurate banking information and said it has fixed the underlying issues.
- The consent order forces app and payment changes in the five boroughs, creates a $4.3 million worker‑driven compliance fund, and requires monthly company data submissions to the city for three years to prevent future underpayments.