Overview
- On June 12, screenshots and user reports showed an "AI Overview" header labeled "Cast Preview" appearing at the top of some search results on DisneyWorld.com.
- The visible preview is rudimentary and in early backend testing, displaying a canned message about limited capabilities and returning few usable answers in trials.
- At least one site report says the notice was published in error and the underlying results are not yet AI-powered, a claim that Disney has not publicly disputed.
- Disney has confirmed to media that AI search is part of a broader My Disney Experience overhaul and demonstrated prototype queries to reporters, but it has not given vendors, technical details, or a public launch date.
- The company is placing cautionary language on the test pages telling guests to verify details with a Cast Member, reflecting both the product’s limits and Disney’s effort to avoid relying on imperfect AI for time‑sensitive trip decisions.