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Disney World Bans Guest for Life After Alleged Assault at EPCOT Mirabel Photo Line

The case underscores Disney's zero-tolerance policy for abuse of cast members.

Overview

  • Diego Rodriguez, arrested April 21 at EPCOT, was accused of assaulting a cast member during a Mirabel from Encanto photo opportunity.
  • The dispute began after his group tried to bypass the queue and ask for an autograph during a period when the character was taking photos only.
  • Witnesses and reports say he grabbed and shook the line attendant, shouted at her and the Mirabel performer, and then lunged toward the character.
  • Security called Orange County deputies, who arrested him on battery charges, and Disney issued a lifetime trespass notice that bans him from all resort property.
  • EPCOT’s ¡Celebración Encanto! offering continues unchanged, and the incident highlights how character attendants manage lines and restrict autographs to protect performers under Disney’s posted conduct rules.