Particle.news
Download on the App Store

Disney Store on Oxford Street Closes After Lorcana Release Descends Into Chaos

Disney postponed the limited Heroines Edition release after police were called and said it will publish new purchase details once it can ensure guest safety.

Overview

  • Hundreds of collectors camped outside the Oxford Street store and waited up to 12–15 hours for the Lorcana Curator’s Collection: Heroines Edition before the planned in-store sale.
  • Disney announced on Friday that the Oxford Street store would remain closed and the Special Edition release was postponed because staff and police judged the queue situation unsafe.
  • Attendees reported groups of resellers jumping the line and trying to push into the store, which witnesses said led to hostile clashes and prompted police intervention.
  • Queue members said vulnerable people were put at risk when staff asked crowds to disperse, and fans criticised Disney for not using ticketing, ID checks, or other anti-scalper measures.
  • Reports from other release sites, including Paris, show similar messy scenes even where sales proceeded, highlighting how highly limited drops and concentrated retail availability fuel scalping and safety problems.