Overview
- The limited Curator’s Collection: Heroines Edition release, scheduled at five locations, produced chaotic scenes on July 17 with the Oxford Street Disney Store in London closing after police issued a dispersal order.
- At Disney Springs (Orlando) and Downtown Disney (Anaheim) long overnight lines fractured into unmanageable crowds, causing line caps, clashes with security, and multiple people fainting from heat or exhaustion.
- Eyewitnesses and multiple reports say organized resellers targeted the drops, allegedly stealing paper queue tickets and aggressively cutting lines to secure inventory for resale at large profits.
- Disney and Ravensburger have pulled or limited sales at affected sites and said they will provide follow‑up purchase instructions, but they have not announced a public plan for the postponed London stock.
- The episode highlights how extreme scarcity plus high secondary‑market values can create safety risks for fans and staff and has intensified calls for safer distribution like online lotteries, timed ticketing, or online‑first drops ahead of Ravensburger’s D23 roadmap in August.