Overview
- Employees have told guests the Sunrise, Florida outlet will close permanently on April 15 after Disney declined to renew the lease.
- There has been no official corporate announcement, with reporting based on Cast Member communications and social media posts.
- The closure affects only the Sawgrass Mills store near Fort Lauderdale, and the two Orlando locations are not reported to be affected.
- A Cast Member cited reseller activity, live shopping, and the store’s distance from Walt Disney World as factors behind the decision.
- As of February 1, Disney Character Warehouse and Cast Connection made all sales final in a policy shift intended to deter resellers.