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Disney CEO Josh D’Amaro’s First Week Upended by AI Deal Collapse, TV Cancellation and Travel Turmoil

The cascade of setbacks pushes a pivot toward park basics over splashy tech.

Overview

  • Disney’s planned $1 billion tie-up around OpenAI’s Sora video tool fell apart during D’Amaro’s first week, stalling ambitions to plug generative video into Disney+ and park “virtual concierge” features.
  • ABC canceled the upcoming season of The Bachelorette after TMZ published a video showing alleged domestic violence by its lead, leaving a costly hole in the network’s schedule and ad plans.
  • Epic Games announced cuts topping 1,000 jobs, a blow that complicates Disney’s gaming strategy after last year’s $1.5 billion investment and its vision for a shared online universe.
  • Spring break travel snarled at major hubs as TSA shortages led to ICE officers staffing checkpoints, stranding families and delivering guests to Orlando drained, which pushed wait times higher and satisfaction scores lower.
  • Reports of violent incidents at Flamingo Crossings, the Disney College Program housing, and a three-day shutdown of EPCOT’s Spaceship Earth highlighted pressure to improve cast safety and core maintenance.