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Disney CEO Defends DAS Policy After Shareholders Reject Review

Eligibility was tightened in 2024 to guests with certain developmental disabilities.

Overview

  • At the March 18 annual meeting, Josh D’Amaro backed the current Disability Access Service as expert‑guided and offered no immediate changes.
  • Shareholder Proposal 7, seeking an independent assessment of DAS risks, failed decisively with roughly five percent support.
  • Disney previously tried to keep the proposal off the proxy via the SEC before allowing a vote and urging investors to oppose it.
  • Since the 2024 overhaul, Disney has extended DAS validity and clarified required live video calls with third‑party medical reviewers, and guests must reapply annually.
  • A 2025 class‑action lawsuit over the revisions is still pending, and reports have flagged inconsistent frontline guidance to guests denied DAS.