Disney CEO Defends DAS Policy After Shareholders Reject Review
Eligibility was tightened in 2024 to guests with certain developmental disabilities.
Overview
- At the March 18 annual meeting, Josh D’Amaro backed the current Disability Access Service as expert‑guided and offered no immediate changes.
- Shareholder Proposal 7, seeking an independent assessment of DAS risks, failed decisively with roughly five percent support.
- Disney previously tried to keep the proposal off the proxy via the SEC before allowing a vote and urging investors to oppose it.
- Since the 2024 overhaul, Disney has extended DAS validity and clarified required live video calls with third‑party medical reviewers, and guests must reapply annually.
- A 2025 class‑action lawsuit over the revisions is still pending, and reports have flagged inconsistent frontline guidance to guests denied DAS.