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Diamondbacks' New Ribbon Boards Leave Upper-Deck Fans With Obstructed Views

Team leaders say they did not anticipate the obstruction.

Overview

  • The Diamondbacks acknowledged the issue and are relocating affected season-ticket holders, with refunds available for those who do not want to move.
  • The new LED ribbon boards ring the field and replaced a see-through railing, which now blocks parts of the playing surface for fans in the front row of the 300 level.
  • Some press-box and game-operations positions lost clear sightlines, so the club moved the official scorer, pitch clock operator, and automated ball-strike operator before Monday's home opener against the Tigers.
  • The club funded two new ribbon sections and a larger center-field video board over the winter at nearly 30-year-old Chase Field, and a spokesman said they did not expect any seats to be blocked.
  • Longtime season-ticket holder Kyle Martin shared photos from Section 308 that show blind spots in foul territory and said he saw similar problems across nearby rows and sections.