Overview
- Notices are being sent to customers on MagentaZuhause and Call & Surf contracts signed before April 2023, with the €2 monthly increase taking effect on April 1, 2026.
- Customers may cancel without penalty within three months of receiving the notice, with termination taking effect no earlier than March 31, 2026, and no active consent is required for the change.
- Example: MagentaZuhause L rises from €44.95 to €46.95 per month, and Telekom says legacy users still pay €2 less than today’s new‑customer price for the same tariff.
- FTTH/fiber contracts are not included in this adjustment, and Telekom has not disclosed how many lines will be affected.
- Telekom is pitching early renewals with short introductory discounts that can raise long‑term costs, while competitors list plans from about €19 per month and experts advise coordinating any switch to prevent downtime.