Overview
- CEO Evelyn Palla said travelers should experience clearer, faster updates on cancellations, delays and platform changes this year.
- DB plans earlier intake of DB InfraGo data on train positions and platform switches directly into customer channels.
- Control centers will feed more precise delay forecasts for DB long‑distance and regional trains into apps and station systems more quickly.
- The company will expand use of artificial intelligence, especially to stabilize and improve delay predictions.
- The initiative is part of three near‑term Sofortprogramme developed with Transport Minister Patrick Schnieder, though the start date for the information effort has not been set.