Overview
- Deutsche Bahn reported that its online journey planner began showing incorrect timetable data across North Rhine‑Westphalia on Friday and that technicians were working on a remedy.
- The faulty information affected virtually all Regionalzüge (RE and RB services) and many S‑Bahn lines, with outlets listing S1–S9, S11, S12, S19, S23, S28 and S41 as among those impacted.
- DB told passengers not to rely solely on the web planner while the issue was being fixed and urged travellers to check station announcements or the DB app for accurate departure and connection times.
- The outage came just before the Pentecost weekend when travel rises, increasing the risk of missed connections and local crowding where timetable data was unreliable.
- The company traced the problem to a recent timetable update and the episode highlights how a single data error can disrupt passenger information across a large rail network and require close operational follow‑up.