Detran RJ Issues Guidance to Recover Fees Paid in Error

Overview

• Detran RJ published public guidance on July 7–8 explaining how citizens can request refunds for fees paid in error, including duplicate payments, wrong Duda codes, or charges for services that are legally free.
• Claimants must file within five years of the payment date and submit a formal request to the Service of Protocol by email to protocolo@detran.rj.gov.br or in person at a scheduled appointment at a Service of Protocol unit or Ciretrans.
• Individuals must provide CPF and an identity document while corporate representatives must present CNPJ and company constitutive papers, and the department will supply a refund form and a list of required documents after initial contact.
• Detran RJ clarified that the first issuance of the new national identity card (CIN) is free and that automatic CNH renewals do not generate fees for drivers who meet federal criteria such as RNPC registration and no recent point-scoring infractions.
• The agency urges users to check service names and Duda codes on its website before paying to avoid mistakes, noting that some refunds depend on clear identification of the erroneous payment and that residents aged 60 or older are exempt from CNH renewal fees in Rio de Janeiro.