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Dell Touts 5,000 AI Factory Customers and New Rack-Scale Systems

The push seeks to move sensitive AI work onto private racks inside corporate data centers.

Overview

  • The 5,000-customer milestone disclosed Monday marks a sharp jump since February, when Dell said it had 1,000 fewer AI server clients.
  • A rack-scale PowerRack lineup announced Monday ships as a single tested system that Dell says can be running in a little over six hours.
  • The new racks add high-capacity networking with more than 800 Tbps of switching, in-rack liquid cooling via the PowerCool C7000, and a single console for servers, switches and cooling gear.
  • Dell expanded support for running frontier models and AI agents on private gear, including Nvidia's agent sandbox and a catalog that plugs in tools from vendors such as ServiceNow.
  • Executives flagged memory as the key hardware bottleneck and said Dell is scaling its supply chain, while Nvidia's Jensen Huang voiced optimism that China could reopen to U.S. AI chips; Dell also projected AI server revenue of about $50 billion in fiscal 2027 and highlighted deployments at Eli Lilly, Honeywell and Samsung.