Delivery Disputes Escalate to Fireworks, Gate Damage and an Alleged Shooting in Brazil

Overview

• A group of delivery riders fired explosive fireworks at a residential building, staged a loud horn protest and knocked down a condominium vehicle gate in Fortaleza after a delivery dispute, with no reported injuries.
• The Fortaleza action followed a video posted by rider Lucas Moura de Sousa Silva saying a resident damaged his delivery bag and used an incorrect code to take the order.
• Videos from São Paulo show a separate confrontation at a pizzeria in which a man pointed a firearm at motoboys and was then struck by a delivery worker as dozens of riders gathered outside the establishment.
• Police in Ceará have registered reports of damage and threats at the 5ª Delegacia and are conducting hearings and inquiries, while victims in São Paulo were filing reports at the 50º DP and official statements were pending.
• iFood has condemned violence, said it is investigating internally and warned it may apply measures up to account deactivation, and the incidents highlight wider tensions in app-based delivery work over codes, wait times and damaged equipment.