Overview
- Signature Healthcare, which detected suspicious activity Monday, took parts of its network offline and shifted Brockton Hospital to handwritten charts, paper orders, and faxed communications.
- Inpatient and walk-in emergency services continued, and ambulance traffic was diverted to nearby hospitals to prevent crowding in the emergency department.
- Chemotherapy appointments were canceled for Tuesday morning, then the hospital said treatments began to resume late Tuesday as systems recovery progressed.
- Retail pharmacies reopened for consultations only and could not fill new prescriptions, and patients cannot obtain copies of medical records during the outage.
- Outside cybersecurity firms, Massachusetts State Police, and the FBI are investigating, with no confirmation of ransomware or data access, and experts note hospitals are frequent targets for financially motivated attacks that can strain neighboring facilities during diversions.