Overview
- Intoxalock confirmed a cyberattack and said it paused some systems as a precaution, leaving its network currently down.
- Drivers report lockouts and misread calibrations that prevent vehicles from starting, and required device recalibrations cannot be performed.
- Coverage and company statements indicate effects across roughly 45 states, with Intoxalock noting its technology is used in 46 states and serves about 150,000 drivers annually.
- The company is advising customers to use roadside service or arrange tows, promising reimbursement for direct outage-related costs and offering a 10‑day recalibration extension for those nearing service dates.
- Repair shops describe communication gaps and business disruptions, and Intoxalock has not disclosed the attack type or whether data was accessed.